We are seeking a warm, proactive, and highly professional head Housekeeper for a beautiful, fully staffed, private family home based near Chipping Norton.
The household includes a supportive team of a full-time housekeeper, weekend Housekeeper, grounds staff, and a Family PA. The family has two teenage children who attend boarding school during the week and four beloved dogs—so a love of animals is essential.
This is a key role requiring a hands-on, highly organised, and discreet individual who can maintain the highest standards while working in an informal yet respectful household environment.
Duties outlined but not limited to:
- Maintain the home to an exceptional standard of cleanliness, tidiness, and presentation at all times.
- Perform and oversee all general housekeeping duties including hoovering, dusting, polishing, and deep cleaning of all rooms and surfaces.
- Regularly check all rooms throughout the day to ensure consistency and quality.
- Manage daily laundry and ironing with care, following specific instructions for delicate items and special garments.
- Provide turn-down and night service, including room checks, lighting, and temperature control.
- Anticipate the family’s needs and ensure their satisfaction through thoughtful, proactive service.
- Maintain a strong sense of discretion and respect for the family’s privacy.
- Monitor and replenish all housekeeping supplies and amenities.
- Prepare and assist with family events, dinners, and social gatherings, often on short notice.
- Support with meal preparation and occasional cooking as needed.
- Prepare the family for travel including packing, luggage checks, and ensuring essentials are in place.
- Conduct regular fridge, freezer, and pantry stock takes and deep cleans.
- Carry out weekly errands and personal shopping (e.g. dry cleaning, seamstress visits).
- Assist with dog walking and equestrian support where required.
- Carry out occasional childcare duties, including school runs, activity preparation, and occasional nannying.
- Ensure household security and report any maintenance issues promptly.
- Foster a harmonious working relationship with the wider household team, including the Maintenance Team and Private PA.
- Lead by example, promoting a collaborative and hands-on approach within the housekeeping team.
- Maintain a professional and positive attitude at all times.
Key Requirements:
- Proven experience in a similar role within a private household or luxury environment.
- Exceptional attention to detail and organisational skills.
- Discreet, professional, and proactive with a can-do attitude.
- Confident managing others while remaining hands-on.
- Comfortable working in a busy, family-oriented home.
- Ability to multitask and prioritise effectively.
- Flexibility to work occasional weekends when required.
- Pet and child-friendly.
Location: Near Chipping Norton, Oxfordshire
Start Date: ASAP for the right candidate
Employment Type: Full-time, live-out
Schedule: Monday to Friday, with occasional weekend cover as required
Salary: From £40,000 per annum, depending on experience
REF: S&W#3301001
